Privacy Policy

Introduction

ProGuide Tech Solutions ("Company," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our websites, mobile applications, software products, and services, including Bridgeway Connect, BudgetBites AI, Lexora, Home Balance, FamilyConnect, and any other ProGuide Tech Solutions applications or services.

Information We Collect

We may collect information about you in a variety of ways. The information we may collect on the site includes:

• Personal Data: Name, email address, phone number, and other identifiable information you provide when you create an account or contact us.
• Camera Access: If you grant permission, we may access your device's camera to capture images or video for app functionality (e.g., photo uploads, video recording).
• Usage Data: Information about how you interact with the application, including features used, time spent, and navigation patterns.
• Device Data: Information about your device, including device type, operating system, and unique device identifiers.

Camera Access and Permissions

Our applications may request access to your device's camera for specific features. Camera access is only used for the functions you explicitly authorize. You may revoke camera permissions at any time through your device settings. Revoking permissions will disable features that require camera access, but will not affect other app functionality.

Subscription Management and Apple App Store

If you subscribe to premium features through the Apple App Store:

• Subscription billing is managed entirely by Apple. Your payment information is processed securely by Apple and is not shared with us.
• You can manage your subscriptions and cancel at any time through your Apple ID account settings.
• We do not have access to your credit card or payment information.
• Billing inquiries should be directed to Apple Support.

Use of Information

We use the information we collect to:

• Provide, operate, and improve our applications and services.
• Communicate with you about your account and service updates.
• Respond to your inquiries and provide customer support.
• Monitor and analyze usage trends and user behavior to enhance user experience.
• Comply with legal obligations and enforce our Terms of Use.

Data Security

We implement appropriate technical and organizational safeguards to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Third-Party Services

Our applications may integrate with third-party services and platforms. This Privacy Policy does not apply to these third-party services, and we are not responsible for their privacy practices. We encourage you to review their privacy policies before providing personal information.

User Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• The right to access your personal data.
• The right to request correction or deletion of your data.
• The right to opt out of certain data processing activities.

To exercise these rights, please contact us using the information provided below.

Terms of Use Reference

This Privacy Policy is supplementary to our Terms of Use and End-User License Agreement (EULA). Please review our Terms of Use for additional information about your rights and obligations when using our applications.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any significant changes by posting the updated policy on our website and updating the "Last Updated" date below.

Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:

ProGuide Tech Solutions
Email: proguidetechsolutions@gmail.com
Phone: (682) 446-1187
Address: 9201 Wild Stampede Way, Crowley, Texas 76036